Frequently Asked Questions

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Frequently Asked Questions2018-02-14T20:30:31+00:00
Aurora was easy to deal with from start to finish. They were able to meet my deadlines and always prompt on answers and changes. Changes to graphics were done quickly and professionally and the finished product always looked great. I would highly recommend Aurora for signage and flag needs.
Brandon Wiltshire, Marketing Event Manager & Communications, All Weather Windows
What is the difference between Polyknit and Nylon?2016-08-03T15:07:58+00:00

Here is a link to the main differences between the two fabrics.

What is the difference between single and double sided flags?2018-02-14T20:30:37+00:00
  • Single Reverse – Design is only done on 1 side of the flag but shows through to the other sided in a reverse image. The majority of flags are created this way, including most provincial flags and corporate flags. A single reverse flag is lightweight and is most cost-effective. Example
  • Double Sided – Design reads correctly on both sides of the flag. Typically this flag is 2 single sided flags sewn back to back to make it double thickness. This type of flag is commonly hung horizontally indoors. Double sided flags are heavier than a single reverse flag and are not typically recommended for outdoor use.

The majority of all stock (provincial,country) and custom printed flags are printed single reversed.  This is where the design is printed correctly on one side of the flag and the ink bleeds through the material so the design appears as a mirror image on the back or reverse side.

Double sided flags are available but are not recommended for a few reasons:

The cost of a double sided flag is usually close to, if not more than double the cost of a single reversed flag because it is literally two prints sewn back to back.

We also don’t recommend double sided flags because they are very heavy and do not fly very well.  If they do not fly properly you will not get the impact or advertising you are expecting.  Double sided flags also will not last as long as single reversed flags – the extra weight makes them more prone to wearing and tearing faster.

How do I install a flag pole?2018-02-14T20:30:37+00:00
  1. Check for underground sprinkler water lines and electrical lines before you dig.
  2. Dig a 22’’ hole with a tapered diameter
  3. Put 2’’ of gravel under base of sleeve, (allows for drainage) tamp stone.
  4. Place aluminum sleeve (bead down) with bottom section of flagpole into place so cement won’t fill bottom of sleeve.
  5. Mix bag of cement (40 pound bag) and pour into hole.
  6. Mound up concrete around sleeve to allow for water runoff.
    (Add rocky fill to increase concrete volume).
  7. Use level to square vertical. Stabilize for 24 hours. Insert remaining sections.


How do I install a flag?2016-06-15T23:17:47+00:00
  1. Run the halyard, or rope, through the pulley at the top of the flagpole and the cleat at the bottom.
  2. Attach snaps (found in most hardware stores) to the halyard. Loop part of the rope, passing it through the bottom hole of the snap, putting the loop over the top of the snap and then pulling the rope tight. Place two snaps on the halyard to hold both the top and bottom corners of the flag.
  3. Tie the two ends of the halyard securely so that the rope forms a continuous loop. There is no special knot to tie; just make sure it is tight and not so large that it is prominent against the side of any attached flag. The knot should be located in between the two attached snaps.
  4. Attach a flag by clipping the snaps into the appropriate grommets in the top and bottom corners of the flag.
  5. Raise the flag up the pole to be sure the halyard is working smoothly. The flag itself should be raised briskly.
What’s the difference between grommets and rope and toggle?2018-02-14T20:30:37+00:00

Rope and toggle:
Rope and toggle is the flag standard for flags in Canada and the United Kingdom

Grommets are the American Standard  for mounting flags.

Do you print on my fabric?2018-02-14T20:30:37+00:00

We offer over 100 fabrics to choose from but due to our machines, we do not currently print on client supplied fabrics.